2024 Active and Creative Kids Voucher
Scouts NSW is an approved provider of the new 2024 Active and Creative Kids Voucher.
In June 2023, the NSW Government announced changes to the Active Kids program. These changes include a change in the value of the voucher to $50 twice a year per child, as well as eligibility changes from February 2024.
Steps to register using Active and Creative Kids Voucher
Once vouchers are available from Service NSW, register using your Active and Creative Kids Voucher via the following steps:
- Check eligibility and apply for voucher via Service NSW App here
- Submit voucher details to Scouts NSW Member Experience Team via our online form
- You will be issued with a unique Scouts NSW discount code sent via return email within two business days
- Visit your unique Group ScoutHub portal, complete online registration and enter the supplied discount code prior to payment.
If you have any questions about using your Active and Creative Kids Vouchers at Scouts or need financial support, call (02) 9735 9088 to reach the dedicated Active and Creative Kids Voucher line.
| Check Eligibility | Submit Voucher to Scouts | Service NSW - Active Kids Website |
Active and Creative Kids is a NSW Government program that helps families across the state to meet the cost of getting their school-aged children into sport, recreational, creative or cultural activities, such as Scouts.
All Active and Creative Kids vouchers redeemed with Scouts NSW go towards the cost of Scouting, ensuring families who want their children to enjoy the Scout Program can send their children to Scouts.
Frequently Asked Questions
In some ways yes, and in others no. The vouchers are still aimed to support families with school-aged children with part of the costs of participating in activities. However, the new vouchers combine the previous Active Kids and Creative Kids into one voucher, as well as different eligibility criteria, a new way to be redeemed and a new name.
The new vouchers have different eligibility criteria. Whilst the vouchers are still aimed at school-aged children, they are limited to those who already receive Family Tax Benefit A and/or B. For full eligibility information, please click here.
Once vouchers are available from Service NSW, register using your Active and Creative Kids Voucher via the following steps:
- Check eligibility and apply for voucher via Service NSW App here
- Submit voucher details to Scouts NSW Member Experience Team via our online form
- You will be issued with a unique Scouts NSW discount code sent via return email within two business days
- Visit your unique Group ScoutHub portal, complete online registration and enter the supplied discount code prior to payment.
If you have any questions about Active and Creative Kids Vouchers or need financial support, call (02) 9735 9088 to reach the dedicated Active and Creative Kids Voucher line.
We have been advised this temporary solution will be in place for the next few weeks, whilst our technology provider for ScoutHub, revolutioniseSPORT, works to build a new automatic integration system to Service NSW. Once complete, members will be able to register with instantaneous verification of vouchers again.
If you are facing financial hardship, please reach out to our Member Experience Team on (02) 9735 9000 to discuss what support might be available to you.
revolutioniseSPORT are a technology provider who specialise in member registration software. They facilitate registration, vouchers and payments across our ScoutHub platform. revolutioniseSPORT build and manage the automatic integration between the platform and Service NSW.
In early 2023, a new NSW Government was elected and they announced changes to the program in June of 2023. These changes were implemented in stages, first with a reduction of the value of the voucher in July 2023, followed by new eligibility, dates, and redemption process from February 2024. These decisions were made by the NSW Government and are outside of the control of Scouts or revolutioniseSPORT.
No – this interim redemption process will not impact Group fees.
If I already registered and paid for my child, can I give you a new voucher number and get a refund?
No. It is a condition of the voucher that they are not exchanged for cash (refund) or processed retrospectively. Therefore, it is essential that members wishing to redeem their voucher with Scouts follow the process above BEFORE compleing online registration and payment.
